Service & service packages
Table of Contents
Warranty
To give you additional security and peace of mind on the road, the vehicles are equipped with a used car warranty at an extra charge. Especially for private customers, the vehicles are equipped with a used car warranty for an additional charge. This protects you against major financial risks for at least 12 months from vehicle handover, depending on the package you have booked.
The special feature of Dick Automobile:
- Protection of all standard electronic and mechanical components with the exception of wearing parts
- For conditions and further information, please contact our sales advisors.
Preparation
At Dick Automobile, we guarantee you professional reconditioning. Every vehicle that is added to our inventory is professionally reconditioned both technically and visually beforehand. For your and our satisfaction.
Test drive
Take the opportunity for a test drive. Your well-being is important to us! It's not just the look that counts, but above all a good driving experience.
That's why we make it as easy as possible for you here and are happy to give you the opportunity to take a test drive. It's quite simple:
- Select your desired car
- Make an appointment
- Enjoy unrestricted driving pleasure
Please note that during our peak times it may well be that a test drive is only possible to a limited extent and please allow for waiting times. Thank you very much.
Quality check
Every car is put through its paces at Dick Automobile.
To ensure that you are safe and can enjoy your everyday journeys in your new car with a good feeling, we take great care during the visual and technical quality check. To this end, an expert report is drawn up by a third party, guaranteeing maximum transparency for you as a customer. All in the spirit of a healthy, trusting relationship.
However, we will be happy to check your vehicle a second time at your request with our 60-point check offer.
Trade-in
Would you like to trade in your "old" car? Then simply offset your old vehicle against the "new" one from Dick Automobile. We will do this for you free of charge:
- deregistration of the old vehicle
- the replacement of leasing/financing agreements
- Repair backlog, cleaning, etc.
Financing
Our sales advisors are not only your contact for questions about your future car.
We will also inform you about the possibilities of individual financing according to your needs and will be happy to advise you on this.
In cooperation with our long-standing partners, including Santander Consumer Bank and S-Kreditpartner of the Sparkassen-Finanzgruppe, we jointly realize the financing of your future vehicle.
Uncomplicated and fast. With our online financing calculator, you can also get an idea of the financing of your desired vehicle in advance and get an idea of your financing amount.
Export
Regardless of whether you are a private customer, commercial customer or dealer: Our many years of experience in exporting used cars make us your No. 1 contact.
In 2018 alone, Dick Automobile sold around 2,600 vehicles to private and commercial customers abroad. We support our customers in every respect to guarantee a smooth export process.
Our export service covers the following aspects, among others:
- Export declaration and customs
- Main inspection for export approval
- Export/export license plates
- Processing of net transactions to other EU countries or third countries
Our qualified sales advisors speak fluent English and other languages - for smooth communication. Call us right away.
Our service packages
Reliable
Our service is available for you and guarantees you smooth and worry-free mobility.
Customer-oriented
Perfectly tailored to the needs of each customer, for customized service and optimum satisfaction.
Competent
Professional service from experienced experts who solve every problem quickly and precisely.
Efficient
Fast processing of all services without unnecessary waiting times to ensure your satisfaction.
Comprehensive service
Our service covers all important aspects of maintenance and repair. We take care of your vehicle!
